Privacy Policy
Effective Date: 2 June 2025
Kaizen Rugby (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share your information when you use our website, https://kaizenrugby.co.uk, including when accessing our online personal training services and purchasing programmes through third-party platforms.
Information We Collect
We collect the following types of personal information:
a) Information You Provide
Full name
Email address
This data is collected when you:
Sign up for our newsletter
Contact us through the website
Express interest in our training services
b) Information Collected Automatically
We also collect technical data through cookies and analytics tools, including:
IP address
Browser type and settings
Pages visited and time spent
Referring URL
This helps us understand how visitors use our site and improve the user experience.
How We Use Your Information
We use your personal information to:
Provide and manage our personal training services
Communicate with you (e.g., via email)
Send newsletters and marketing messages (with your consent)
Analyse website traffic and improve our services
Deliver targeted advertising through platforms like Facebook and Instagram
We do not sell or rent your personal information.
Purchases and Payments
Kaizen Rugby uses Trainerize to deliver online training programmes. When you purchase a programme, you are redirected to the Trainerize platform, where payment is securely processed via Stripe.
We do not collect or store any payment or billing information on our website. Your information is subject to Trainerize’s and Stripe’s respective privacy policies:
Trainerize Privacy Policy
Third-Party Services We Use
We rely on trusted third-party services for website operation, marketing, and analytics:
Squarespace – Website platform and analytics
Mailchimp – Email newsletter management
Google Analytics – Website usage analytics
Meta Pixel (Facebook/Instagram) – Advertising and tracking
Trainerize – Training delivery platform
Stripe – Secure payment processing
These services may collect data according to their own privacy policies and may process data outside the UK/EU.
Legal Basis for Processing (GDPR)
For users located in the EU or UK, we process your personal data under the following legal bases:
Consent – For email marketing, cookies, or tracking
Contract – To provide training services you request
Legitimate Interests – To run and improve our business
Your Rights
You have rights regarding your personal information, including the right to:
Access or update your data
Withdraw consent at any time
Request deletion of your data
Object to or restrict data processing
File a complaint with a data protection authority
To exercise these rights, email us at isaac@kaizenrugby.co.uk.
Cookies
We use cookies to enhance your experience and analyse traffic. You can manage or disable cookies in your browser settings. Some features of our website may not function properly without cookies.
Data Retention
We retain personal data only as long as necessary for the purposes described in this policy or as required by law.
International Data Transfers
Some of our service providers may process your data outside the UK or EU. We take reasonable steps to ensure appropriate safeguards are in place.
Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect their data.
Users aged 13 to 15 must have parent or guardian consent to use our services.
Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.
Contact Us
If you have questions about this Privacy Policy or your personal data, please contact:
Isaac Marsh
Kaizen Rugby
📧 isaac@kaizenrugby.co.uk
🌐 https://kaizenrugby.co.uk